FREQUENTLY ASKED QUESTIONS

Last Updated on February 29, 2018

We are located in Seeduwa.

You can order via online via our website www.cake.lk for fine quality cakes.

It depends on the size of the cake, ingredients we use, time consumed to finish the cake and the delivery area. Best quality ingredients are used to produce our cakes.

Yes, we can. The picture must be A4 size and a quality picture. Photographs can also be put.

Usually you can find in product page. Also it depends on the type of cake you require. Normally we offer design cakes, print edible cakes, structure cakes, gateau cakes, butter cakes, chocolate cakes and many more.

Most likely yes. But it might differ from the the picture. The reasons might be size of the cake, lack of ingredients etc.

As soon as we receive your order, a confirmation email is sent to you.

We don’t use any preservatives for our cakes. Therefore you can’t keep them for a long time. Our cakes should last 3-5 days.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We accept bank deposits, eZ Cash, paypal and credit cards (VISA/ MASTER CARDS/ AMERICAN EXPRESS )

We ask for a 50% of the full payment and the rest can be paid when you pick up the cake from one of our shop.

You are required to pay the full amount when you pay using paypal, credit cards. You are also required to pay the full amount when you required delivery facility.

Yes, we do. Please check our delivery areas.

We will change the delivery address or delivery date as long as your order has not been delivered. For that you should make a request to us. Please contact us.

Yes. You can. For that you should make a request to us. Please contact us.

Hotline :- 94 11 4899938

E-mail   :- [email protected]

Facebook message :- http://m.me/cakedotlk

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